Delivery Times

Standard dispatch for all orders is 7 working days, however at peak times the dispatch time can be longer. If you need your order by a specific date we will try and work towards this for you.

An estimated delivery date will be displayed when you process your order. Please note, this date is dependent on you promptly responding to any communication from Personalised Warehouse such as to approve embroidery or print proof. Failure to do so may impact on our ability to meet the originally specified time frame.

After Dispatch

Your Delivery

Deliveries are made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays. We are not able to deliver to PO BOX addresses.

We will notify you by e-mail when your order is dispatched.

UK orders are dispatched by various courier companies; orders outside of the UK are dispatched by our international courier partners.

What happens if I am not in to receive the order?

If the driver does not find you in to receive the goods, he will try again the next day. Normally two attempts will be made to deliver the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.

If they are unable to contact you at all, the entire delivery will be returned to our warehouse. In this case you will need to pay for the goods to be redelivered again.